Privacy Policy

‍Effective Date: March 1, 2026

Website: www.oaklandcreek.com

Company: Oakland Creek Inc.

Policy Overview

Oakland Creek Inc. (“Oakland Creek,” “we,” “us,” or “our”) respects your privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard information through our websites (including www.oaklandcreek.com and city-specific pages), forms, email, SMS/text messaging, phone communications, and social media pages (collectively, the “Site”).

By using the Site or submitting your information, you agree to this Privacy Policy.

For questions, contact: info@oaklandcreek.com

Information We Collect

Information You Provide

Name
Email address
Phone number
City and location preferences
Move-in timing
Budget and housing preferences
Messages and inquiries

Service Data

Apartment search criteria
Property preferences
Tour scheduling details
Application-related information

Device & Usage Data

IP address
Browser type and device identifiers
Pages viewed and timestamps
Referral sources and interaction data

Communications

Emails, SMS/text messages, and chat interactions
Call recordings for training and quality assurance

Third-Party Data

Where permitted, we may receive data from:

Analytics providers
Advertising platforms
Property partners and real estate service providers

How We Use Information

We use your information to:

Provide apartment locating and real estate services
Match you with properties and housing opportunities
Connect you with property owners, managers, and agents
Communicate with you via phone, SMS, and email
Personalize your experience and recommendations
Conduct analytics and improve performance
Enforce our Terms and comply with legal obligations

Lead Distribution & Data Sharing

By submitting your information, you expressly consent to Oakland Creek sharing your information with:

Property owners and management companies
Real estate agents and brokers
Third-party service providers and partners
Marketing and advertising platforms

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Your information may be used to:

Respond to your housing inquiry
Present alternative housing options
Market related real estate services

We do not sell personal information for direct monetary compensation. However, we may share, transfer, or use your information as part of our business operations, including lead distribution, referral relationships, and service delivery.

SMS / Text Messaging (TCPA Compliance)

By providing your phone number, you give express written consent to receive:

Calls (including automated and prerecorded calls)
SMS/text messages (including via autodialer)
Emails

from Oakland Creek and its partners regarding your housing inquiry and related services.

Message frequency may vary. Message and data rates may apply.

Consent is not a condition of purchase.

Opt-Out

You may opt out at any time by:

Replying STOP to text messages
Clicking unsubscribe in emails
Contacting us directly

Cookies & Tracking

We use cookies, pixels, and similar technologies to:

Operate and improve the Site
Analyze traffic and user behavior
Support advertising and retargeting

Third-party services (analytics and advertising platforms) may also set cookies, governed by their own policies.

You can control cookies through your browser settings.

Your Choices

You may:

Unsubscribe from marketing emails
Opt out of SMS by replying STOP
Request access, correction, or deletion of your data

To make a request, contact:

info@oaklandcreek.com

We may verify your identity before processing requests.

Data Security & Retention

We implement reasonable administrative, technical, and physical safeguards to protect your data.

However, no system is completely secure.

We retain information as necessary to:

Provide services
Comply with legal obligations
Resolve disputes and enforce agreements

Children’s Privacy

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Our services are not intended for individuals under 18.

We do not knowingly collect personal information from children under 13 (or under 16 where applicable).

Fair Housing Commitment

Oakland Creek supports Equal Housing Opportunity.

We do not discriminate based on race, color, religion, sex, disability, familial status, national origin, or any other protected class.

If you believe you have experienced housing discrimination, you may contact the U.S. Department of Housing and Urban Development (HUD) or email info@oaklandcreek.com.

Arbitration & Limitation of Liability

By using this Site, you agree that:

Any disputes will be resolved through binding arbitration
You waive any right to participate in class-action lawsuits
Oakland Creek’s liability is limited to the maximum extent permitted by law

Changes to This Policy

We may update this Privacy Policy at any time.

Updates will be posted on this page with a revised effective date.

Your continued use of the Site constitutes acceptance of any updates.

Contact

Oakland Creek Inc.

3455 Ringsby Ct Suite 142

Denver, CO 80216